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How pacash5 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from the email address you use to open your account to the payment details tied to your PayPal, Venmo, or Play+ wallet.

Account data protectionPayPal & Venmo privacyPlay+ card dataYour right to request accessContact us anytime
pacash5 How pacash5 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction, or ask us to delete specific records, our support team handles privacy requests separately from general account help. Use any of the three channels below. For formal data-access requests, email is the most efficient path because it creates a written record we can act on. Live chat is available for quick clarifying questions about what data your account holds.

Team online

Privacy Email

Send a written data-access or deletion request to our privacy address. We respond within the timeframe required under applicable state law.

Live Chat

Open live chat from the account menu on mobile or desktop to ask what personal data is linked to your profile before filing a formal request.

Account Settings

Inside your account wallet, the Profile section lets you update your contact email, phone number, and linked PayPal or Venmo details directly.

DATA HANDLING PRACTICES

How We Protect and Retain Your Information

Data security at pacash5 is operational, not theoretical. We use SSL encryption on every page that handles account input, and payment data routed through PayPal, Venmo, or Play+ never passes through our servers in plain text. Account sessions on mobile require re-authentication after a period of inactivity, which reduces risk if your phone is left unlocked. We retain account data for as long as your account is active and for a legally required period afterward — the exact duration depends on state regulations that apply to your account's registered state.

SSL Encryption

Every account form and payment screen runs over SSL. Data in transit between your device and our platform is encrypted end to end, including PayPal and Venmo flows.

Cookie Use

We set functional cookies to keep your session active and analytics cookies to understand page performance. You can adjust cookie preferences from the banner on your first visit.

Retention Schedule

Active account data is retained while your account remains open. After account closure, we keep records for the period required by the state law that governs your account registration.

Third-Party Limits

Identity-verification and payment processors receive only the data fields they need to complete their function. None of those partners may use your data for independent marketing.

Common Privacy Questions From Our Account Holders

These are the questions we actually get about data, cookies, payment privacy, and account access rights. If your question is not here, reach us through live chat or the privacy email and we will respond in writing.

We collect your name, date of birth, email address, state of residence, and payment identifiers such as your PayPal email or Venmo handle. Device and session data is also logged for security.

Payment reference data like your PayPal email is stored so you can reuse the method. Full financial credentials are handled by PayPal and Venmo directly; we never receive or store your wallet password or full card number.

Yes. Email our privacy address with your account username and a data-access request. We will provide a summary of the personal data on file within the timeframe your state law requires.

Submit a deletion request by email or through live chat. We will remove data that is not subject to a mandatory retention period under applicable state law and confirm once the deletion is complete.

We do not sell your personal data to advertisers or data brokers. Third-party processors we work with — such as identity-verification services — are contractually restricted from using your data beyond their specific function.

We use functional cookies to maintain your login session and analytics cookies to measure page performance. You can accept, decline, or customize non-essential cookies from the cookie banner on your first visit.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.